Information We Collect and How We Collect It
Information You Provide Us:
We collect and retain any information you provide, including but not limited to:
- Full Name
- Physical Address, including ZIP code
- Mobile Number
- Email Address
- Any other details submitted via online forms or email communications
You may choose not to provide personal information; however, this may prevent you from accessing certain services on our Site.
Device and Web Browsing Information:
We collect information about your device and browsing activity when you visit our Site, such as:
- IP address
- Browser type, device, and operating system
- Pages visited and interaction with features, including date and time
- Internet service provider details
How We Use Your Information
We use your personal information for the following purposes:
- To provide the services you request
- To respond to inquiries and customer support requests
- To improve our website and services
- To enhance security and prevent fraud
- To comply with legal and regulatory requirements
- To send promotional materials, subject to your preferences
How We Share Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third-party vendors assisting with our operations, such as customer service, payment processing, and marketing.
- Legal Authorities: If required by law, court order, or to protect Techbay’s rights and property.
- Business Transfers: In the event of a business merger, sale, or asset transfer, your information may be shared with the acquiring entity.
Cookies and Data Tracking Technologies
We use cookies and similar technologies to improve user experience and track website performance. These may include:
- Strictly Necessary Cookies: Essential for website functionality.
- Functional Cookies: Improve user experience and personalization.
- Advertising Cookies: Used for targeted advertising.
You can manage cookie preferences through your browser settings.
Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Restrict or object to data processing
- Request data portability
To exercise your rights, contact us at [contact email or phone number].
Data Security and Retention
We implement security measures to protect your information. Personal data is retained only as long as necessary for its intended purpose or as required by law.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Policy, contact us at:
Techbay Electronics
Techbay Electronics Latema Plaza Suite 203, Latema Road Nairobi
info@techbay.co.ke
0723981091